Privacy Policy

Effective Date: 20th May, 2025

K-Soul ("we", "our", or "us") operates the website ksoulcafe.com (the "Site") and may collect, use, and disclose personal information in accordance with this Privacy Policy. By using our Site or interacting with us through other means such as social media or in-store experiences, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information: Name, email address, phone number, delivery address, etc., collected when you contact us, subscribe, or place an order.
Payment Information: We may collect partial payment details (e.g., payment method or transaction IDs), but all payment processing is handled by third-party providers.
Device & Log Data: IP address, browser type, pages visited, time spent, and other analytical data for usage analysis.
Cookies & Tracking Technologies: Used to enhance user experience, provide analytics, and run targeted advertising through platforms such as Meta (Facebook/Instagram).

2. How We Use Your Information

To provide and manage our services, including customer support.
To process transactions and fulfill orders.
To send updates, offers, or marketing communications (you may opt out at any time).
To analyze usage trends and improve our services and website.
To run targeted advertising campaigns on third-party platforms like Meta and Google.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service providers (e.g., email, payment, delivery, advertising).
Analytics and advertising partners (e.g., Meta Platforms, Google Analytics).
Law enforcement or regulators when required by law.

4. Cookies and Tracking

We use cookies and similar tracking technologies for analytics and advertising purposes. You can control cookie preferences through your browser settings. By using our Site, you consent to our use of cookies.

5. Your Rights and Choices

You may request access to, correction of, or deletion of your personal data by contacting us.
You may opt out of marketing emails by clicking the "unsubscribe" link in our communications.
You may limit targeted ads through your ad settings on Facebook, Google, or other ad networks.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your information, but no system is 100% secure. Use of the Site is at your own risk.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect information from children without parental consent.

8. International Users

Our website is hosted in India. If you access the Site from outside India, you consent to the transfer and storage of your data in India and the application of Indian law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

K-Soul Cafe
Email: paaras@ksoulcafe.com
Phone: [+91-9632760489]
Address: No 13, Shop 4, Hosur Road, near Christ Univeristy, Krishna Nagar Industrial Layout, Bangalore 560029